Contact PetAir

Phone & Fax

Tel +49 (0) 69-694750
Fax +49 (0) 69-713745915

Opening Hours

Monday to Friday 6am – 5pm


PetAir GmbH
Cargo City Nord – Gate 26
Building 458c
D - 60549 Frankfurt / Main Flughafen

Online price enquiry
Your pets are in best hands
- trust the experts!
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We guarantee safe travel
with over 35 years of experience in animal transportation
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Species-oriented animal transportation

PetAir - a species-oriented animal transportation is something we care deeply about

Welcome to PetAir! We are your tour operator when it comes to transporting animals. Experience is important in this matter, since animals cannot express what they lack or what they need in order to travel well. Therefore, preparation, planning and organization are essential!

We have you covered. Given our more than 35 years of experience in the field of animal transportation, we know exactly what to do. Our experts know everything about regulations, permits, provisions, guidelines and so on. In addition, we will provide the information about the suitable pet crates and we can also, should you desire so, provide one appropriate for your animal. The PetAir team takes care of the entire trip and is there for both you and your animal from the very beginning. Of course, we take into consideration any individual requirements and wishes. The wellbeing of you and your animal are crucial to us.

What can we do for you?

To the online price enquiry


Worldwide species-appropriate animal transport

Trust the experts

We are the experts in the field of professional animal transportation. For this reason, we know all about animal transportation appropriate for specific species and the associated laws and regulations. Of course, a personal contact person is available throughout the entire process to advice, inform and accompany you on the way.

Would you like to know more about our offer?

To our services


Why us?

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Advice & Support

We will advise you every step of the way! A contact person is available at any time.

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Animal transport

Our services are reliable, conscientious and loving. High paw!

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We have a decade long experience in the field of animal transportation and really know what is essential!


We will bring your pets safely to their destination!

With our online price enquiry form, you can now conveniently and easily find out in advance what will be the costs of your transport.
After we have received all the details, we will contact you.

We look forward to hearing from you!

To the online price enquiry

Planning reliability with PetAir!

Read more

Always up to date

Animal transport blog

Can we transport any animal? Which animals have we already transported? What do you have to take into account? Read our blog to find out everything about animal transportation!


Never flown a dog ...

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... Great consultation, friendliness and noticeable competence of the employees helped me a lot. As promised, everything went well. Thank you a lot. I would very much recommend.

- Peter B.

PetAir is doing a great job during this time

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... They try to make everything happen and offer great support!!! They are quickly accessible, as flexible as possible and always quick to respond! Thank you…

- Rave O.

Great service ...

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... and professional, no matter where.

- Dieter L.

I have sent a dog to the United States twice using PetAir ...

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... once in August 2016 and again now in January 2018. The service was excellent both times: every question has been answered promptly and competently, I have received all the relevant data (flight numbers etc.) within 24 hours and of all the annoying paperwork, I have only had to deal with the absolutely necessary. The care of the dogs during the transportation was to the point. Given my experience, I can only recommend PetAir.

- Volker S.

We set up our shipment for a military move from Germany ...

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... back to the US. The team was responsive, professional, and worked with us to find a good price option on multiple carriers. When we showed up with our dogs and crates, they provided a larger one free of charge based on their visual check of our dog’s size inside the crate being a bit snug for the airline we were using. The front office was kind and friendly!

- Danny C.

Send animals... only with PetAir.

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Everything uncomplicated and very good advice.

- Lucy

I used Pet Air to ship my fur baby to New Zealand in November ...

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... and I could not be any happier with the great service I received. I had contacted a few pet freight companies and Pet Air offered the most competitive, reasonable quote providing the same flight and schedule. Vineet dealt with my enquiry from the beginning to the end and he was always very professional, helpful, informative, quick, going above and beyond to make sure everything is in order. My boy has made it to Auckland sound and safe and will be released from Quarantine tomorrow! Thank you so much Pet Air

- Sal K.

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We are moving!

Dear PetAir customers – we are moving! We are happy to welcome you at our new office starting November 29th 2021:

Langer Kornweg 34C
65451 Kelsterbach

Our new telephone number: +49 69 12018650

Get in touch!