FAQ
Frequently Asked Questions
Pet crates
Can I pick up the crate beforehand?
Of course! If your pet has never been in a crate, it makes perfect sense to help them get used to it.
What should be in the crate?
You can put a worn T-shirt in the crate or a towel, but no lining or toys.
General
Is it cold in the cargo area?
Of course, but the part where animals are located is heated.
Can I feed my pet again before departure?
Absolutely. Your pet should finished its “business” before departure.
Can I give my animal sedatives?
No! If any sedatives have been administered prior to the departure, the airline may refuse the transport.
Dogs
Should I go for a walk with my dog before departure?
Absolutely. Your pet should have finish its “business” before departure.