Locale

Contact PetAir

Phone & Fax

Tel +49 (0) 69-694750
Fax +49 (0) 69-713745915

Opening Hours

Montag bis Freitag 06:00 – 17:00 Uhr

Address

PetAir GmbH
Cargo City Nord – Tor 26
Gebäude 458c
D - 60549 Frankfurt / Main Flughafen

Questions?
We have the answers.

FAQ

Frequently Asked Questions

Pet crates

Can I pick up the crate beforehand?

Of course! If your pet has never been in a crate, it makes perfect sense to help them get used to it.

What should be in the crate?

You can put a worn T-shirt in the crate or a towel, but no lining or toys.

General

Is it cold in the cargo area?

Of course, but the part where animals are located is heated.

Can I feed my pet again before departure?

Absolutely. Your pet should finished its “business” before departure.

Can I give my animal sedatives?

No! If any sedatives have been administered prior to the departure, the airline may refuse the transport.

Dogs

Should I go for a walk with my dog before departure?

Absolutely. Your pet should have finish its “business” before departure.

Get in touch!