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Contact PetAir


Address

Frankfurt

PetAir GmbH
Langer Kornweg 34A
D - 65451 Kelsterbach

München

Pet Air GmbH
Südallee
Frachtmodul A
85356 München Flughafen
muc@petair.de

Phone & Fax

Frankfurt
Tel +49 (0) 69-1201 865 50
Fax +49 (0) 69-713745915

München
Tel +49 89 37040300

Opening Hours

Frankfurt
Monday to Friday 6am – 5pm

Data Protection
PetAir GmbH
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petair tiertransport header schaf

Date protection declaration

Name and contact details of the party responsible for the processing

Responsible in the terms of the EU General Data Protection Regulation (GDPR) is:

PetAir GmbH, Langer Kornweg 34A, D - 65451 Kelsterbach

(in the following referred to as "we")

Tel.: +49 (0)69 1201 865 50

E-Mail: info@petair.de

General Information on Data Processing

a) Scope of the processing of personal data

In principle, we only process personal data of our users to the extent that it is necessary to provide a functional website, as well as our content and services. The processing of personal data of our users takes place on regular basis only with the consent of the user. An exception applies in such cases in which it is not possible to obtain prior consent for actual reasons and the processing of the data is permitted by statutory provisions.

b) Legal basis for the processing of personal data

As far as we obtain the consent of the data subject for the processing of personal data, the Article 6 Paragraph 1 (a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis.

Article 6 Paragraph 1 (b) of the GDPR serves as the legal basis for the processing of personal data required to fulfill a contract to which the data subject is party. In addition, this applies to processing operations necessary to carry out pre-contractual measures.

Insofar as the processing of personal data is necessary to fulfill a legal obligation to which our company is subject, the Article 6 Paragraph 1 (c) of the GDPR serves as the legal basis.

In the case that the vital interests of the data subject or another natural person require the processing of personal data, the Article 6 Paragraph 1 (d) of the GDPR serves as the legal basis.

If the processing is necessary to protect a legitimate interest of our company or a third party and if the interests, fundamental rights, and fundamental freedoms of the person concerned do not outweigh the first interest, the Article 6 Paragraph 1 (f) of the GDPR serves as the legal basis for the processing.

c) Data erasure and storage period

We adhere to the principles of data avoidance and data economy. The personal data of the person concerned will be deleted or blocked as soon as the purpose of storage no longer applies. In addition, storage can follow if this has been intended by the European or national legislator in EU regulations, laws, or other regulations to which the person responsible is subject. The data will also be blocked or deleted if a storage period prescribed by the mentioned standards expires unless further storage of the data is necessary for the conclusion or fulfillment of a contract.

Provision of the website and creation of log files

a) Description and scope of the data processing

Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer.

The following data is collected here:

  1. Information about the browser type and version used
  2. The user's operating system
  3. The user's IP address shortened by one octet
  4. Date and time of access
  5. Website URL

The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.

b) Legal basis for the data processing 

The legal basis for the temporary storage of the data and the log files is the Article 6 Paragraph 1 (f) of the GDPR.

c) Purpose of the data processing

The temporary storage of the IP address by the system is necessary to enable the delivery of the website to the user's computer. For this purpose, the IP address of the user must remain stored for the duration of the session.

Storage in log files takes place to ensure the functionality of the website. In addition, we use the data to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context. The data will not be passed on or used in any other way.

Our legitimate interest in data processing, in accordance with the Article 6 Paragraph 1 (f) of the GDPR also lies in these purposes.

d) Duration of storage

If the data is stored in log files, the latest this happens is after fourteen days. Storage beyond this is possible. In this case, the IP addresses of the users are deleted or alienated so that it is no longer possible to assign the accessing client.

e) Possibility of objection and elimination

The collection of the data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user.

Use of Cookies

To make visiting our website more user-friendly and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored in the internet browser or by the internet browser on the user's computer system. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us or our partner companies to recognize your browser on your next visit (persistent cookies). If the cookies are set, they collect and process certain user information such as browser and location data as well as IP address values to a certain extent. Persistent cookies are automatically deleted after a specified period, which can vary depending on the cookie.

If personal data is also processed by individual cookies implemented by us, the processing is undertaken in accordance with the Article 6 Paragraph 1 (f) of the GDPR to protect our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.

We may work with advertising partners who help us make our website more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive when you visit our website (third-party cookies). If we work together with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in each case within the following paragraphs.

Please note that you can set up your browser in a way that you are informed about the cookie settings and that you can decide individually whether to accept them or turn off this option for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to their full extent.

Cookiebot

A web service from Cybot A/S, Havnegade 39, 1058 Copenhagen (hereinafter: cookiebot.com) is loaded on our website. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to cookiebot.com. The legal basis for data processing is Article 6 Paragraph 1 (f) of the GDPR. The legitimate aim consists of an error-free function of the website. The data will be deleted as soon as the purpose of their collection has been fulfilled. Further information on the handling of the transmitted data can be found in cookiebot.com's data protection declaration: https://www.cookiebot.com/de/privacy-policy/ . You can prevent cookiebot.com from collecting and processing your data by deactivating the execution of the script code in your browser or by installing a script blocker in your browser (you can find these at www.noscript.net or www. ghostery.com).

The following information is stored in our Cookiebot account:

The user's IP address in an anonymized form (the last three digits are set to "0").
Date and time of consent.
User's browser.
The URL from which the consent was sent.
An anonymous, random, and encrypted key value.
The user's consent state, which serves as proof of consent.

The key and consent status are also stored in the user's browser within the “CookieConsent” cookie, allowing the website to automatically read and respect the user's consent on all subsequent page requests and future user sessions for up to 12 months. You can view and change your level of consent at any time. You can find this further down on this page.

Recipients of data and the transfer of data to third countries

Recipients of data are employees within our company who need them to process the purposes mentioned below.

We can transmit your personal data to our affiliated company brandcom Köln (Cologne) GmbH (see: Imprint), as far as this is permissible within the scope of the purposes and legal bases set out below.

The data collected by us will not be passed on to third parties. Furthermore, we will not create any link to personal data without your consent.

A transfer of the data to a third country does not take place.

E-mail contact, Contact application form; Purposes for which we process personal data; Legal basis and Categories for processing

If you contact us by e-mail or a contact form, the information you provide will be processed exclusively for the purpose of processing your contact request and for the possible follow-up questions.

As part of a weighing of interests to protect the legitimate interests of the person responsible or a third party according to the Article 6 Paragraph 1 (f) of the GDPR, we process your data for the purpose of processing your request.

On the basis of your consent in accordance with the Article 6 Paragraph 1 (a) of the GDPR, the legality is given based on the consent given to us for the purposes stated in the consent. Any consent given to us can be revoked at any time with effect for the future.

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input screen of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is over when it can be inferred from the circumstances that the facts in question have finally been clarified.

The user has the option to revoke his or her consent to the processing of the personal data at any given time. If the user contacts us by email, he or she can object to the storage of his or her personal data at any given time. In such a case, the conversation cannot be continued. All personal data that was saved in the course of making contact will be deleted in this case.

Should we process personal data about you for the purpose of your application for an employment, this will only be done to the extent necessary for the decision to establish an employment relationship. The legal basis is Section 26 Paragraph 1 in conjunction with the Paragraph 8 Sentence 2 of the FDPA (Federal Data Protection Act, German: BDSG).

Furthermore, we can process personal data about you as far as this is necessary to defend against legal claims asserted against us from the application process. The legal basis is the Article 6 Paragraph 1 (f) of the GDPR, the legitimate interest being, for example, a burden of proof in a procedure under the General Act on Equal Treatment (German: AGG).

In the case of an employment relationship between you and us, we can further process the personal data already received from you for the purposes of the employment relationship in accordance with the Section 26 (1) FDPA, if this is necessary for the implementation or termination of the employment relationship or for the exercise or fulfillment of the a law or a collective agreement, a company or service agreement (collective agreement) resulting rights and obligations of the representation of interests of the employees.

We process data related to your application. This can be general data about you (such as name, address and contact details), information about your professional qualifications and school education or information about professional training or other information that you send us relating to your application. In addition, we can process job-related information that you have made publicly available, such as an account on professional social media networks.

We store the personal data you provide for the purpose of the application for as long as this is necessary for the decision on your application. If an employment relationship does not come about between you and us, we can also continue to store data as long as this is necessary to defend against possible legal claims. The application documents will then be deleted four months after notification of the rejection decision, unless longer storage is required due to legal disputes.

Newsletter

You can subscribe to a free newsletter on our website. When registering for the newsletter, the data from the input screen is transmitted to us.

We collect the following data: e-mail address (mandatory field), last name, first name and company name

In addition, the following data is collected during registration:

  • IP address of the accessing computer
  • Date and time of the registration

Your consent will be obtained for the processing of the data as part of the registration process and reference will be made to this data protection declaration.

There is no transfer of data to third parties in connection with the data processing for the purpose of sending newsletters. The data will only be used to send the newsletter.

The legal basis for processing the data after the user has registered for the newsletter is the Article 6 Paragraph 1 (a) of the GDPR, if the user has given their consent.

The collection of the user's e-mail address serves to deliver the newsletter.

The collection of other personal data as part of the registration process serves to prevent misuse of the services or the email address used.

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. The e-mail address of the user is therefore stored as long as the subscription to the newsletter is active.

The other personal data collected as part of the registration process is usually deleted after a period of seven days.

Possibility of objection and elimination

The subscription to the newsletter can be canceled by the user concerned at any given time. For this purpose, there is a corresponding link in every newsletter.

This also enables a revocation of the consent to the storage of the personal data collected during the registration process.

Alternatively, you can also email your unsubscribe request to info@petair.de at any time.

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St., Dublin, D04 E5W5, Ireland (hereinafter: "Google"). Google Analytics uses so-called "cookies", i.e. text files which are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including the abbreviated IP address) is usually transmitted to a Google server and stored there. It can also be transmitted to the servers of Google LLC in the US.

This website uses Google Analytics exclusively with the "_anonymizeIp()" extension, which ensures that the IP address is anonymized by shortening it and excludes direct personal reference. As a result of the extension, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google LLC server in the USA and shortened there. In these exceptional cases, this processing takes place in accordance with the Article 6 Paragraph 1 (f) of the GDPR on the basis of our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes.

On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services related to website activity and internet usage. The IP address transmitted by your browser as a part of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out to you, however, that in this case you will, if applicable, not be able to use all functions of this website in full. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link:
https://tools.google.com/dlpage/gaoptout?hl=de

As an alternative to the browser plugin or within browsers on mobile devices, please click on the following link to set an opt-out cookie that will prevent future detection by Google Analytics within this website (this opt-out cookie only works in this browser and only for this domain; should you delete your cookies in this browser you have to click this link again): Disable Google Analytics

In the event that the personal data is transmitted to Google LLC based in the USA, Google LLC is certified for the US-European data protection agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list

 

Further information on Google (Universal) Analytics can be found here: https://support.google.com/analytics/answer/2838718?hl=de&ref_topic=6010376

Use of Google Webfonts

In order to display our content correctly and graphically appealing across browsers, we use Google Webfonts ( https://www.google.com/webfonts/ ) on this website, which are provided by Google Ireland Limited, Gordon House, 4 Barrow St., Dublin, D04 E5W5 , Ireland, (hereinafter referred to as “Google”). Google web fonts are transferred to your browser's cache to avoid multiple loading processes. If the browser does not support Google Webfonts or prevents access, content will be displayed in a standard font.

For this purpose, the browser you are using must connect to the Google servers, which may also result in the transmission of personal data to the servers of Google LLC in the US. This gives Google knowledge that our website was accessed via your IP address. Google Web Fonts are used with the aim of a uniform and appealing presentation of our online offerings. This represents a legitimate interest within the meaning of the Article 6 Paragraph 1 (f) of the GDPR. If your browser does not support web fonts, your computer’s standard font will be used.

In the event that the personal data is transmitted to Google LLC based in the USA, Google LLC is certified for the US-European data protection agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list

You can find more information about Google Web Fonts at https://developers.google.com/fonts/faq and in Google's privacy policy at https://www.google.com/policies/privacy/

Use of Google Maps

This website uses Google Maps API from Google Ireland Limited, Gordon House, 4 Barrow St., Dublin, D04 E5W5, Ireland to visually display geographic information. When using Google Maps, Google also collects, processes and uses data about the use of the map functions by visitors. Using this service will show you our location and make it easier to get there.

As soon as you call up those sub-pages in which the Google Maps map is integrated, information about your use of our website (such as your IP address) will be transmitted to Google's servers and stored there. This can also result in transmission to the servers of Google LLC in the US. This takes place regardless of whether Google provides a user account through which you are logged in or whether there is no user account. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish for it to be associated with your profile on Google, you must log out before activating the button. Google saves your data (even for users who are not logged in) as user profiles and evaluates them. The collection, storage and evaluation are carried out in accordance with the Article 6 Paragraph 1 (f) of the GDPR, on the basis of Google's legitimate interests in the display of personalized advertising, market research and/or the needs-based design of Google websites. You have the right to object to the creation of these user profiles, although you must contact Google to exercise this right.

In the event that personal data is transmitted to Google LLC based in the USA, Google LLC is certified for the US-European data protection agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list

If you do not agree to the future transmission of your data to Google when using Google Maps, you also have the option to completely deactivate the Google Maps web service by switching off the JavaScript application in your browser. In that case, Google Maps and thus also the map display on this website cannot be used.

You can view Google's terms of use at https://www.google.de/intl/de/policies/terms/regional.html the additional terms of use for Google Maps can be found at https://www.google.com/intl/de_US/help/terms_maps.html

Detailed information on data protection in connection with the use of Google Maps can be found on the Google website ("Google Privacy Policy"): https://www.google.de/intl/de/policies/privacy/

Google reCaptcha

We use the Google reCaptcha service to determine whether a person or a computer makes a specific entry in our contact or newsletter form. Google uses the following data to check whether you are a human or a computer: IP address of the terminal device used, the website that you are visiting and on which the Captcha is integrated, the date and duration of the visit, the identification data of the used browser and operating system type, Google account if you are logged in to Google, mouse movements on the reCaptcha areas and tasks that require you to identify images. Deviating data protection regulations of the Google company apply to this data. You can find more information about Google's data protection guidelines at: https://www.google.com/intl/de/policies/privacy/.

The legal basis for the data processing described is the Article 6 Paragraph 1 (f) of the GDPR. There is a legitimate interest on our part in this data processing, in order to ensure the security of our website and to protect us from automated input ("attacks").

Embedded YouTube-Videos

We embed YouTube videos on some of our websites. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page with the YouTube plugin, a connection to the YouTube servers is established. YouTube is informed which pages you are visiting. If you are logged into your YouTube account, YouTube can assign your surfing behavior to you personally. You can prevent this by logging out of your YouTube account beforehand.

If a YouTube video is started, the provider uses cookies that collect information about user behavior.

Anyone who has deactivated the storage of cookies for the Google Ad program will not have to deal with such cookies when watching YouTube videos. However, YouTube also stores non-personal user information in other cookies. If you want to prevent this, you must block the storage of cookies in the browser.

Further information on data protection at "Youtube" can be found in the provider's data protection declaration at: https://www.google.de/intl/de/policies/privacy/

 

YouTube is used with the aim of an attractive presentation of our online offer. The legal basis for the processing of users' personal data is the Article 6 Paragraph 1 (f) of the GDPR.

Matomo web analysis

We use Matomo without cookies as data protection-friendly web analysis software. Returning visitors are only recorded with the help of an encrypted identifier based on the anonymized IP address together with the visitor's browser settings. This identifier is changed every 24 hours. As a result, visitor movements within our website are recorded in such a way that it is not possible to draw conclusions about the identity of individual visitors. The data collected by Matomo is only processed by us and is not shared with third parties (matomo.org).

Your rights under the GDPR

You have the right,

  • to information according to the Article 15 of the GDPR,
  • for correction according to the Article 16 of the GDPR,
  • for deletion according to the Article 17 of the GDPR,
  • to restriction of processing according to the Article 18 of the GDPR and
  • to data transmission according to the Article 20 of the GDPR.

The restrictions of §§ 34 and 35 of the FDPA apply to the rights to information and deletion. In addition, you have a right of appeal in accordance with the Article 77 of the GDPR with a data protection supervisory authority in accordance with the Section 19 of the FDPA.

If the processing of personal data concerning you is based on the Article 6 Paragraph 1 (f) of the GDPR, you have the right to object at any time to the processing of this data for reasons arising from your particular situation. We will then no longer process this personal data unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. The objection can be made informally at any time to the person responsible.

You can revoke your consent to the processing of personal data given to us at any time with effect for the future.

No automated decision making

There is no automated decision in individual cases within the meaning of the Article 22 of the GDPR.

SSL encryption

In order to protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.

Change to our privacy policy

We reserve the right to occasionally adapt this data protection declaration so that it always corresponds to the current legal requirements or to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection declaration will then apply to your next visit.

Data Protection Officer

For all questions related to the processing of your personal data and the exercise of your rights under the GDPR, please send us an email or contact our data protection officer directly:

Attorney Mr. Stefan Hohl, Brunnenstraße 23, 63477 Maintal

info@h-kanzlei.de

Hintergrund

Get in touch!