Frequently Asked Questions

 
 
  • Is it cold in the cargo hold?
  • Of course, the cargo space where your pet is located is heated.
  • Can I feed my pet before departure?
  • Your dog or cat should not be fed on the morning of departure.
  • Shuld I take my dog for a walk before departure?
  • Absolutely! Your dog should do its "business" before departure.
  • May I give sedatives to my pet?
  • No sedatives may be given before departure, the airline may refuse transport.
  • What should be in the transport box?
  • Put a worn T-shirt in the box or a towel but no food and no toys.
  • Can I pick up the transport box beforehand?
  • Yes, of course, if your pet has never been in an air transport box, it makes sense to get the dog or cat accustomed to it.